PowerShell not recognized
Problem: Error message “PowerShell is not recognized as an internal or external command”. Solutions:- Windows users:
- Add PowerShell to system PATH
- Open Settings → System → About → Advanced system settings → Environment Variables
- Add PowerShell path:
C:\Windows\System32\WindowsPowerShell\v1.0\ - Restart SoloEnt after changing PATH
- Alternative:
- Use Command Prompt (cmd) instead
- Change default terminal in Settings
- Reinstall PowerShell if missing
Command not found
Problem: Terminal shows “command not found” or similar errors. Solutions:- Verify the command/tool is installed on your system
- Check if command is in system PATH
- Restart terminal after installing new tools
- Use full path to executable if needed
- Install missing dependencies
Python/Node not found
Problem: Python or Node.js commands don’t work. Solutions:- Install Python from python.org or Node.js from nodejs.org
- Verify installation:
python --versionornode --version - Add to PATH if installed but not recognized
- Restart SoloEnt after installation
- Check for version conflicts (multiple Python/Node versions)
Permission denied errors
Problem: “Permission denied” or “Access denied” errors. Solutions:- macOS/Linux:
- Use
sudoif appropriate - Check file permissions with
ls -la - Grant Full Disk Access in System Settings
- Use
- Windows:
- Run SoloEnt as Administrator if needed
- Check folder security settings
- Disable User Account Control temporarily
Path with spaces causes errors
Problem: Commands fail when file paths contain spaces. Solutions:- Wrap paths in quotes:
"C:\My Documents\project" - Use escape characters in terminal
- Avoid spaces in project folder names
- Use hyphens or underscores instead:
my-projectnotmy project
Git not available
Problem: Git commands don’t work or Git is not found. Solutions:- Install Git from git-scm.com
- Verify installation:
git --version - Add Git to system PATH
- Restart terminal/SoloEnt after installation
- Use GitHub Desktop as alternative
Environment variables not set
Problem: Application can’t find required environment variables. Solutions:- Set variables in system settings (not just terminal session)
- Windows: System Properties → Environment Variables
- macOS/Linux: Add to
~/.zshrcor~/.bashrc - Restart SoloEnt after setting variables
- Verify with
echo $VARIABLE_NAME(Unix) orecho %VARIABLE_NAME%(Windows)
Shell compatibility issues
Problem: Commands work in one shell but not another. Solutions:- Check which shell you’re using:
echo $SHELL - Switch to compatible shell (bash, zsh, PowerShell)
- Configure default shell in SoloEnt settings
- Use cross-platform commands when possible
System architecture mismatch
Problem: Tools or binaries incompatible with your system. Solutions:- Check system architecture:
uname -m(Unix) orsysteminfo(Windows) - Download correct version (x64, ARM64, etc.)
- Use compatible alternatives
- Enable Rosetta 2 on Apple Silicon Macs if needed
Antivirus blocking operations
Problem: Antivirus software interferes with SoloEnt operations. Solutions:- Add SoloEnt to antivirus whitelist/exceptions
- Temporarily disable antivirus to test
- Check antivirus logs for blocked actions
- Contact antivirus support for proper configuration
Disk space issues
Problem: Operations fail due to insufficient disk space. Solutions:- Check available disk space
- Clear temporary files and caches
- Move project to drive with more space
- Delete unnecessary files
Network/firewall issues
Problem: Cannot connect to API services or download updates. Solutions:- Check firewall settings
- Allow SoloEnt through firewall
- Configure proxy settings if behind corporate firewall
- Test connection with different network
- Contact IT department for enterprise environments
Still having issues?
Email Support
Contact our support team with environment details
Join Discord
Get help from the community
Main Troubleshooting
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Quick Start
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Reporting environment issues
When reporting environment problems, include:- Operating system: Windows 10/11, macOS version, Linux distribution
- System architecture: x64, ARM64, Apple Silicon
- Shell type: PowerShell, CMD, bash, zsh
- Error messages: Full text of any errors
- Steps taken: What you tried before reporting