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Quick access to solutions for common problems in SoloEnt.

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Common issues by category

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Getting Started

Login Issues

Authentication and sign-in problems

API Configuration

API key setup and connection issues

Language Settings

Interface and Agent language problems

Theme Settings

Theme and visual appearance issues

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Working with Projects

Project Creation

Folder access and project setup issues

Plan Mode

Mode switching and execution issues

Editor

Writing and editing problems

File Conversion

Document format conversion issues

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System & Environment

Environment Issues

Shell, PATH, dependencies, and system configuration

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Quick fixes

  • Check API key is configured correctly
  • Verify internet connection
  • Try switching to a different model
  • Restart SoloEnt
  • Enable auto-save in settings
  • Check folder permissions
  • Verify disk space available
  • Save manually with Cmd+S or Ctrl+S
  • Verify internet connection
  • Try without VPN
  • Check provider service status
  • Switch to different API provider

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Still need help?

If you can’t find a solution here:

Email Support

Contact our support team

Join Discord

Get help from the community

Check Updates

Update to latest version

Handbook

k Browse complete guides

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Report a bug

When reporting issues through Email, please include:
  • SoloEnt version (SoloEnt → About SoloEnt)
  • Operating system and version
  • Steps to reproduce the issue
  • Error messages if any
  • Screenshots if relevant
The more details you provide, the faster we can help resolve your issue.